Real Time Tracking
We will keep the name confidential based on the client request. The Real Time Tracking Platform is a backend dashboard connected to multiple front end ecommerce platforms to track users who gave consent in real time and provide inline chat support with them.
Client’s Challenge
Real Time Dashboard and Chat
The client needed a real time dashboard and the ability to chat with users of one of the connected ecommerce platforms.
Custom Tracking
To get most of the user journey on the site and offer them personalized solutions, client needed to implement custom cookies and tracking.
Multi tenancy
The Real Time Tracking Platform must have the ability to be connected to multiple ecommerce system at the same time and work seamlessly with each one in real time.
Provided Solutions
Real Time Dashboard and Chat
We implemented a real-time dashboard that allows the client to monitor activities and interact with users directly on their connected ecommerce platform. The integrated chat feature facilitates seamless communication, enhancing customer support and engagement.
Custom Tracking
To optimize user experience, we implemented custom cookies and tracking mechanisms. This enables the client to analyze user behavior comprehensively, providing insights for personalized solutions and tailored user experiences on the ecommerce platform.
Multi-tenancy
The Real Time Tracking system was configured to seamlessly connect with multiple ecommerce systems simultaneously. This multi-tenancy capability ensures that each ecommerce platform operates independently yet cohesively within the real-time tracking environment, maintaining data integrity and efficiency across all connected systems.
Success Partners
Key Achievments
1.
Implemented real-time dashboard and chat for seamless user interaction on the ecommerce platform.
2.
Enhanced user experience with personalized solutions through custom tracking using cookies.
3.
Enabled multi-tenancy for real-time tracking across multiple ecommerce systems, ensuring seamless operation and data synchronization.
Why Choose ReemRose?
Expertise
Company is new, team is old!
Quality
In software, details do matter!
Support
Clients are life-long family!
ReemRose's Approach
1.
Requirement Gathering: We understand client needs.
2.
Planning: We create a detailed project plan.
3.
Design: We build wireframes, prototypes, and system architecture.
4.
Development: We implement front-end, back-end, and integrations.
5.
Testing: We ensure functionality and performance.
6.
Deployment: We launch and support the platform.
7.
Iteration: We gather feedback and improve continuously.